At Beach Lovers Store, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order or contacting us.
This Privacy Policy explains how we may collect, use, store and disclose your personal information when you use our website and services.
Information We Collect
When you visit or make a purchase from Beach Lovers Store, we may collect information including:
- Your name
- Billing and shipping address
- Email address
- Telephone number
- Order and purchase information
- Account information if you create an account
- Communications you send to us
- Information about how you use and interact with our website
- Device, browser and IP address information
Payment information is processed through the payment services available on our website. We do not generally receive or store your complete credit or debit card details.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange payment, shipping and delivery
- Provide order confirmations and updates
- Respond to questions, enquiries or customer service requests
- Manage refunds, returns and other order-related matters
- Maintain and improve our website and services
- Detect or prevent fraudulent or unauthorised activity
- Meet our legal, accounting and regulatory obligations
- Send marketing communications where you have consented to receive them
Sharing Your Information
We may share information with trusted third parties where reasonably necessary to operate our business and provide our services.
These may include payment processors, website and hosting providers, order fulfilment and production partners, shipping and delivery providers, analytics services and other technology or professional service providers.
We only provide information reasonably necessary for these providers to perform their services.
We do not sell your personal information.
Orders and Fulfilment
Some products sold by Beach Lovers Store may be produced, processed or fulfilled by third-party suppliers or fulfilment partners.
Where necessary to complete your order, relevant information such as your name, shipping address, contact information and order details may be provided to those partners.
Cookies and Website Information
Our website may use cookies and similar technologies to help the website function correctly, remember preferences, understand how visitors use the site and improve the shopping experience.
Some cookies may also be used by services that support payments, security, analytics or other website functionality.
You can control or disable cookies through your browser settings, although doing so may affect some features of the website.
Marketing Communications
If you choose to subscribe to marketing communications, we may use your contact information to send you news, product information, promotions or other updates.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Protecting Your Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
International Service Providers
Some of the service providers, suppliers or fulfilment partners we use may operate or store information outside Australia.
Where personal information is disclosed overseas, we take reasonable steps appropriate to the circumstances to ensure it is handled in accordance with applicable privacy requirements.
Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
We may need to verify your identity before processing certain requests.
Retention of Information
We may retain order, transaction and customer information for as long as reasonably necessary to provide our services, maintain business and taxation records, resolve disputes and comply with legal obligations.
Third-Party Links
Our website may contain links to third-party websites.
Beach Lovers Store is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers or legal requirements.
The latest version published on this website will apply.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.
Beach Lovers Store
Life’s Better at the Beach.